Your Data Privacy Is Our Responsibility
At tck44, your personal information is stored with the highest level of security. This policy tells you what data we collect, why we collect it, and what your rights are.
Introduction & Scope
This Privacy Policy ("Policy") applies to users of the tck44 platform. When you use tck44's website, mobile site, or related services, you agree to abide by the terms of this Policy. We take your privacy seriously and are committed to protecting your information.
In this Policy, "we", "our", or "tck44" refers to the organisation that operates the tck44 platform. "You" or "user" refers to any person who is registered on or visiting this platform.
tck44 uses SSL encryption technology to ensure a safe and transparent gaming environment. All data stored on our servers is protected by industry-standard security technology.
Important: This Policy may be updated from time to time. In the event of changes, we will publish a notice on the website. You are advised to visit this page regularly.
What Information We Collect
tck44 collects various types of information from its users, which is necessary for the proper operation of the platform and the delivery of improved services. This information can be divided into two main categories:
Information You Provide Directly
Information you give us directly:
- Full name and date of birth (for age verification)
- Email address and contact details
- Payment information — such as your bKash, Nagad, Rocket, or Upay number (processed securely)
- Documents required for identity verification
- Information provided when contacting support
Automatically Collected Information
Information collected automatically while you use the platform:
- IP address and device information
- Browser type and version
- Cookie and session data
- Page visit history and click patterns
- Date, time, and duration of access (BST, UTC+6)
Purpose of Using Information
tck44 uses the information it collects only for the following legitimate purposes. We never sell your information to third parties.
3.1 Account Management and Verification
Information is used to confirm your identity, complete account registration, and ensure secure login. Age verification is essential to prevent anyone under 21 from using the platform.
3.2 Processing Financial Transactions
Payment information is used to correctly process your deposit and withdrawal requests. tck44 supports a minimum deposit of ৳100 and a minimum withdrawal of ৳1,000 via bKash, Nagad, Rocket, Upay, and bank transfer.
3.3 Providing Customer Service
Relevant information is used to enable our 24/7 live chat and email support team to resolve your issues quickly.
3.4 Security and Fraud Prevention
Information is analysed to detect and prevent suspicious activity, stop multiple accounts from being opened, and ensure fair play on the platform.
3.5 Service Improvement
Collected usage data is analysed to further improve the user experience, add new features, and resolve any technical issues.
3.6 Compliance with Legal Obligations
Information is used as needed to comply with applicable laws and regulations and to respond to lawful requests from the relevant authorities.
Cookies & Tracking Technology
The tck44 website uses various types of cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.
Essential Cookies
These cookies are essential for the basic functioning of the website. Without them, login sessions, payment processes, and security features will not work properly. These cookies cannot be disabled.
Analytics Cookies
These cookies help us understand how users are using the website. This information is completely anonymous and is used to improve our services.
Preference Cookies
These cookies remember your language preferences, gaming settings, and other preferences so you do not have to set everything up again on your next visit.
You can control most cookies by changing your browser settings. However, disabling essential cookies may disrupt some important functions of the website.
Disclosure & Sharing of Information
tck44 does not sell your personal information to third parties. However, information may be shared in a limited way in the following specific circumstances:
- Payment Processors: Information necessary to complete transactions via payment methods such as bKash, Nagad, Rocket, Upay, and bank transfer is shared with the relevant financial institutions.
- Service Providers: Third parties contracted with us for technology, security, and customer service, who operate under strict confidentiality agreements.
- Legal Obligations: Where disclosure of information is required under a court order, government directive, or any other lawful legal process.
- Fraud Prevention: Where cooperation with competent authorities is required for investigations into fraudulent activity or money laundering.
- Business Transfers: In the event of any business merger or acquisition, where the new owner will be bound by the terms of this Policy.
Outside of the cases listed above, none of your personal information is given to third parties. The principle of minimum necessary information is always followed when sharing data.
Data Security Measures
tck44 has implemented multi-layered security measures to protect users' data. We use technology and practices that meet the highest industry standards.
SSL Encryption
All data transmission to our servers is protected by 256-bit SSL encryption. This ensures that third parties cannot read or alter your information.
Firewall & Monitoring
Our servers are protected by advanced firewalls and real-time security systems. Suspicious activity is detected and blocked immediately.
Restricted Access
Access to your data is limited to authorised personnel only, who work under strict confidentiality agreements.
Regular Backups
Regular encrypted backups are taken to prevent data loss and stored in a secure location.
While we strive to ensure the highest level of security, no internet transmission or electronic storage method is 100% secure. We therefore recommend that you also keep your password safe and do not share it with anyone.
Data Retention Period
tck44 retains your personal information only for as long as necessary to fulfil the purposes set out in this Policy, or as required to meet legal obligations.
- Active Account Data: For the duration the account is active and for a reasonable period from the date of the last transaction.
- Financial Transaction Records: May be retained for an extended period to meet legal and regulatory requirements.
- Closed Account Data: Retained after account closure for the applicable legal period, then securely deleted.
- Log Files and Technical Data: Generally kept for a short period and then automatically deleted.
When your account is closed, upon your request or at the end of the designated period, we take steps to delete your personal information securely and irreversibly.
Your Rights Regarding Your Data
As a tck44 user, you have the following rights regarding your personal information. Contact our support team to exercise these rights.
Access
You can find out at any time what information we hold about you and receive a copy of that information.
Correction
If any of your personal information is incorrect, you can request that it be corrected. We will make the correction within a reasonable time.
Deletion
In certain circumstances, you can request that your personal information be deleted. However, some data may need to be retained due to legal or regulatory obligations.
Objection to Processing
You can object to the use of your information for marketing purposes and we will action this immediately.
Data Portability
You can request your personal information in a structured and commonly usable format.
To exercise the above rights, email [email protected] or use our 24/7 live chat.
Protection of Minors' Data
tck44 is a platform for adults. The services on this site are intended only for those aged 21 and over. We do not knowingly collect personal information from anyone under the age of 21.
An age verification process is followed at the time of account registration. If we become aware that a minor's information has been collected, we will delete it immediately and close the relevant account.
A note to parents — if you suspect your minor child is using this site, please contact us.
Policy Changes & Updates
tck44 reserves the right to amend or update this Privacy Policy at any time. In the event of changes, we will:
- Publish a notice on the website
- Display the "Last Updated" date at the start of the Policy
- Registered users may be notified by email for significant changes
Continued use of the platform after any changes will be considered acceptance of the updated Policy. If you do not agree with the changes, contact us regarding closing your account.
Tip: Visit this page regularly and stay up to date with any changes. Staying informed about the protection of your data is the best practice.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, feel free to contact us. tck44's dedicated support team is available 24 hours a day, 7 days a week in both Bengali and English.
When you submit a request to exercise your privacy rights, we will try to respond within a reasonable time in accordance with applicable regulations.
Contact Us
Our support team is always ready to answer any privacy-related questions